Health Coach

Job details

  • Posted: 10 March 2021
  • Location: Auckland
  • Specialism: Health Improvement Practitioner
  • Job type: Fixed-term
  • Contact: Alex Wang
  • Phone: 09 951 0716
  • Close Date: 31st March

Job description

This role will be working in Apollo Medical Centre on the North Shore with a great diverse team of passionate people. You will be working with another four colleagues of diverse HIP workers and Health Coaches in the clinics. A great opportunity to be part of the multicultural working environment.

Clinical Service Delivery

Knowledge of the behavioural health consultancy model and ability to implement the model demonstrated

Individual sessions, couples, groups and whānau sessions are delivered

15 – 30 minute evidence-based interventions are provided for a wide variety of issues (both mental health and physical health-related) to people of all ages, with a focus on prevention, acute care, and chronic disease management

People are supported to identify and achieve the results they are seeking

A high level of access for the enrolled population to primary care-based brief interventions achieved

Skills, knowledge and attitudes for culturally safe practice are demonstrated

Clear and concise notes that comply with established standards are entered within practice's Patient Management System and all privacy requirements are maintained

All required client-related information and activities are recorded

Primary Mental Health Integration

Positive relationships are maintained with all members of the General Practice Team

Active contribution to evaluation and refinement of the model

Partnership with the practice's Health Coach is evidenced

A collaborative working relationship is formed with NGOs working with the general practice as a part of this model

A collaborative working relationship is formed with DHB secondary mental health and addictions staff working with the general practice

Assistance with care coordination and access to outside resources is provided as needed

Professional Accountability

Requirements of the clinician's professional and registering body are met

Current APC is held

Participation in model fidelity workforce development and coaching

Active participant in observed practice and all other quality assurance processes

Participation in regular supervision

Participation in peer review

Adherence to professional code of ethics

Knowledge of any legal guidelines relevant to practice demonstrated

Relevant training is attended

Engagement in CPD

Clinician seeks appropriate professional and collegial support

Lifestyle Options Team Membership

Lifestyle Options team meetings are attended as required

Organisation policies, procedures and requirements are known and complied with


Skills and experience



  • Registered health professional with a current annual practising certificate, e.g. psychologist, nurse, occupational therapist, social worker.
  • Qualifications in CBT or ACT are an advantage.


Clinical experience working in a mental health setting (primary and/or secondary) providing evidence-based psychological interventions.

It would be advantageous if the candidate had:

  • Knowledge of behavioural medicine and the relationship between medical and psychological systems
  • Experience working with Maori, Pasifika and Youth
  • Experience working with diversity.


  • Flexible, self-starter
  • Willing to embrace new ways of working
  • Has the skills listed below or a strong interest in learning them: Basic understanding of general practice; Ability to work with a diverse patient and staff population
  • Basic non-technical knowledge of psychotropic and other relevant medications
  • Ability to work at a fast pace with a flexible schedule
  • A proven ability to be a team player
  • Excellent communication skills
  • An ability to work closely and collaboratively with key stakeholders
  • An understanding and sensitivity to working with all cultures
  • Ability to competently use computers, able to work in an electronic medical record
  • Ability to work independently within agreed boundaries
  • Respects differences
  • Builds strong supportive relationships
  • Acts according to sound ethical and moral values
  • Openness to continuing learning
  • Has demonstrated commitment to the principles of the Treaty of Waitangi and promoting positive outcomes for Tangata Whenua.

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