Thank you for completing the questions in the test. We hope it was helpful to you. This document outlines what we do with your information. The gambling harm test you have just completed provides general feedback only and should not be considered as a diagnosis. If you decide to share the results of this test, it is important that you understand how we manage your information. Below we explain how.

How we collect and use your information: You have the option of discussing your results with a qualified counsellor. If you choose to do this, you will need to provide contact details. Providing your contact details means you are happy to share your test results with a counsellor in our agency. This information is only shared with your counsellor and not shared with multiple organisations involved in the test. None of your personal information will be shared with any other organisations.

How we keep your data confidential: If you choose to provide your contact details, this will be shared with a counsellor, but no other person in our organisation unless you register as a client with us. The information will only be shared by those assisting in your care and quality control.

How your privacy is protected: We know your privacy is important to you. We have processes in place to ensure that when you contact us or use our services in any way, we meet our obligations to you under the Privacy Act and the Health Information Privacy Code. Your information can only be accessed by authorised staff and is protected against unauthorised use, modification, access, or disclosure.

You can choose not to provide information to us: However, if you choose not to provide relevant information to us, then we cannot talk to you about your specific results. However, it is still possible to talk with one of our counsellors about your gambling by calling for free on our Asian Helpline 0800 862 342 if you wish to speak to a qualified counsellor.

Your Test Information: The test is part of a brief intervention service funded by the Ministry of Health. Asian Family Services will have access to your non-identifiable data meaning your individual details cannot be identified.

Storage of information: We have systems and procedures in place to protect your information from misuse, loss, unauthorised access, modification or disclosure. Your information is stored securely in a secure data centre. It is accessed only by staff providing services to you or in the course of carrying out service quality reviews and audits. We are required to store information for at least 7 years.

If you want to see a copy of your information: You can save your test results to your own profile. To do this, click print on your computer and save it as a PDF file so that you can access your results at a later time.

Making a complaint: If you have a privacy complaint or concern, especially if you think your privacy has been affected, you should contact us for an examination of your complaint. Please email to [email protected] and the nature of your complaint, and a member of our team will get back to you. If you still remain unhappy, you can file a complaint to the Privacy Commissioner. See www.privacy.org.nz for how to make a complaint.